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K

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Discussion Starter #1
never got the latest and greatest issue? Other ROD members mentioned getting it a couple weeks ago. thx
 
G

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Discussion Starter #3
checked the mail box today and still no magazine.
 
B

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HELLO ALL;

I have had a few of these situations pop up this week. If you have MOVED and did not update your address, ISSCA had to pay twice for shipping your magazine. Once when it was sent out and then (because when you bulk mail stuff you pay dearly for all returned magazines) ISSCA got dinged by the postal service for each returned mag.

It's so important for an operation like ISSCA not to waste money in unnecessary places. Not only does the USPS ding us but readdressing and sending out the mags again actually means paying AGAIN for shipping plus we pay for our office help to do this.

Here is the message from Heather in the ISSCA office:
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Bill,
In order to mail another magazine to an ISSCA member I will need to receive $3.50 for shipping and handling. Members can handle that in 2 ways. One way is calling me at (210) 293-1935 during office hours to give me credit card information. The hours are listed below. The other way is by mailing a check to the address below. Please pass the word along.

ISSCA
433 Kitty Hawk Dr.
Suite 113
Universal City, TX 78148

Tuesday - 1pm to 5pm, central time
Wednesday - 8am to 12pm, central time
Thursday - 1pm to 6pm, central time
Friday - 8am to 12pm, central time

Heather

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Thanks everyone for your patience and understanding. If you are planning on moving or have recently moved, please let me know (I will pass info to Heather) or you can contact Heather directly.

Peace, love, and horsepower,

Bill DeBlasio
ISSCA Public Relations Officer
[email protected]
 
K

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Discussion Starter #6
I haven't moved

FWIW, she (or someone else in the ISSCA office) sent me my ISSCA membership renewal notice to the correct address
 
B

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Knocked;
Got it!

Godspeed;
Got your PM, will pass on the info.

Thanks,

Bill
ISSCA HO, er PRO
 
A

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Discussion Starter #8
Bill : can you have Heather RECHECK....then RECHECK AGAIN...my address and see what SHE thinks she is sending the mag to?

Original never showed up. Supposedly a replacement was sent...FIRST CLASS....on March 22nd (i.e. almost 2 WEEKS ago).

I STILL haven't seen the mag :mad: :mad:

Like I've mentioned before, I've been at the address 5+ years (including the entire time I was on the ISSCA BOD....as a FOUNDING director!) and my membership is paid up and current.

The system is broken....fix it!
 
B

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I think your neighbor or your mailman loves B-Bodies so much he is stealing your magazine Ed! :D

I will check with Heather today to see where and when it was sent.
 
K

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Discussion Starter #10
Bill, got it today! thanks man :D can't wait to read it
 
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Discussion Starter #11
i spoke to Heather yesterday, very nice gal
there must be something wrong with the computer system because a letter arrived to my current home stating that my membership was about to expire this month, but my magazine never arrived to my new home, i updated my info. back in November 28th 2005, but i renewed my membership since i had Heather on the phone.
 
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Discussion Starter #12
Knocked,
COOL! Be on the lookout for a good looking chap who won Best of ISSCA. I heard he's even more handsome in person than in the pic in the mag.

Godspeed;
Glad we got that cleared up, I guess one database didn't update the other one.

Bill
[email protected]
 
A

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Discussion Starter #13
HOLY SSh!t it actually showed up today :D .

That said, something isn't right if the FIRST CLASS copy is taking over 2 weeks to arrive (and I still haven't seen that bulk mail copy that was mailed TWO MONTHS AGO). Previous experience is that even bulk media mail, coast to coast, isn't much longer 2 weeks normally. First class should only be 2-3 days (living on west coast, with lotsa relatives on the east coast, I get some personal experience with that ;) ).

Is there some sorting that they need to do at ISSCA HQ before dropping off the next shipment? I know that for the USPS to do things right, you often need to "pre-sort" (via zip code) media/bulk mail before giving it to them. If that didn't happen here, it could certainly have been a contributing factor into this much-too-delayed delivery.

Let's figure out the issue so it doesn't happen again. I don't wanna be getting the next issue (which I believe mails this month?) AFTER the Indy Nationals!
 
J

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Discussion Starter #14
Ed --- Finally got his ISSCA Magazine in California.
Ed should be one of the 1st members on this forum to recieve his Copy.

Big Kahuna,
Thanks for getting my copy to me in New York.

Wutz - Forum member #613
 
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Discussion Starter #15
i checked the mail box today 4/8/06, just to see if it had arrived and nothing.
 
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Discussion Starter #17
i checked the mail box today April 18th and still no magazine, not even my renewal membership info.... :mad: :mad: :mad:
 
B

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Discussion Starter #18
Damn, this makes no sense. I sent your email to Heather, she confirmed receipt, she double checked your address, and she confirmed re-sending.

The fact your renewal info didn't get there may be a clue, let me check will Heather again.

Jean Pierre, please send me an email at [email protected] and I will get all over it. I know you sent me one already, but I am having laptop problems and want to make sure I have your current address.

Thanks,
Bill
 
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Discussion Starter #20
lookie lookie, guess what arrived yesterday in the mail box, yes you guessed it both my SScene Magazine and Membership Renewal info, thankSS Bill.
 
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