First step would be to ensure you've got the upper and lower ends seated correctly in the spring pockets. If the upper end is hung up on the "tangs" that hang down from the frame it'll definitely cause the car to ride high.
If you do decide to cut the SS springs, do not cut a full coil. It will be very low if you do that. I'd go with the 1/3 of a coil recommendation to start.
Since one of the Eibach springs snapped a coil, I'd toss them in the scrap bin.
Mike - '94 BBB SS (RIP 06/16) - '95 DGGM SS - '96 DCM SS - '92 BBB Wagon